Refund policy
Return & Refund Policy
At SeaHound, we are committed to providing high-quality dog food that meets your pets' nutritional needs. Due to the nature of our products, we do not accept returns. However, we want to ensure that you and your furry friend are completely satisfied with your purchase.
Satisfaction Guarantee
If you are unsatisfied with your order for any reason, please contact us within 30 days of delivery at info@seahounddogfood.com or 775-770-8830. Our team will work with you to find a resolution, which may include:
- A full refund if there is a significant issue with your order.
- A partial refund depending on the nature of the concern.
- Or a store credit
Refund Process
Once we have reviewed your request, we will notify you of the outcome. If a refund is approved, it will be processed to your original payment method within 5-10 business days.
We appreciate your trust in us and are always here to ensure you and your pet have a positive experience with our products. If you have any questions, feel free to reach out!